Our team of talented and motivated artists work as fast as they can. We aim at sending your personal hand-drawn digital Pokefy to you within 3-6 days via E-Mail. If you wish to receive your masterpiece also in a physical form (Trading Card or canvas), there will be an additional dispatch time of 5-15 days after your approval of the digital drawing.
Your custom Pokefy portrait will be sent to you digitally via e-mail as soon as it is finished. This digital file is suitable for printing, as well as for sharing on social media. The printed versions of your custom Pokefy portrait are sent to you via FedEx, DHL, UPS or DPD (or other shipping providers) depending on your location.
Our artists are hand-picked and put all their passion and talent in every drawing to make each portrait unique. However, sometimes drawing only based on a photo can be challenging and personal details can be missed. Therefore, we are always willing to make revisions until you are 100% satisfied with your custom cartoon portrait.
Nonetheless, it is the customer’s responsibility to provide as many high-quality photos as possible and to specify all details that should be included in the drawing when placing the order in the corresponding field. All details not included in the order notes will be considered by your personal artist and, depending on the dimension of changes, might result in additional charges.
Absolutely – pictures say more than a thousand words! The more photos, the better. Just let us know in the description which details are important from each photo and let the artist do the rest. However, please make sure that the pictures provide a sufficient quality, as our artists don’t know you personally and can only work based on your photos.
No problem! Should the number exceed 5 pets/trainers, you can just write an e-mail to firstname.lastname@example.org or use the contact page and we can discuss all required details.
To create the perfect custom Pokefy card, details are king! You have a special hobby, favorite food or drink, sport? Just let us know and we can make your portrait extra unique and special by adding these details creatively.